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Surge Protection Plan

Surge Protection Plan

You likely already know that power surges can cause extensive damage to your electronic items. However, there are a lot of people who don’t know that surge damage may be related to causes other than from a storm. Your furnace, your refrigerator — or other appliances that cycle on and off — may be slowly damaging your home’s electronic items. Restoring power after an outage can also cause harm.

The affordable Surge Protection Plan gives you financial protection and peace of mind from worry for all your home’s electronics and electric appliances valued at $100 or more, including computers, gaming consoles, kitchen and laundry room appliances and more.

Add additional plans to this coverage.

You can have this add-on plan if you purchased one of the required plans.

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What's Included
FAQs

Covers residential electronics, electrical systems, appliances and other electrical devices valued at $100 or more within your residence that fail due to electrical surges.
$2,500 per annual term for the repair or reimbursement toward replacement
Covered appliances include:
o Computers.
o Stereo equipment.
o Heating systems.
o Electric appliances, such as refrigerators, washers and dryers.

Please note: You must request a claim form no later than thirty (30) days of an electrical surge incident. The claim form must be completed in full and returned with a copy of the service provider invoice within thirty (30) days of receiving the claim form. Repair coverage will begin 30 days after enrollment and is subject to eligibility. Additional exclusions and restrictions may apply. For complete information on the plan, including applicable terms and conditions, see the Customer Agreement.

Convenient monthly billing options available.
Phone service is available 365 days per year, 24/7.
No deductibles or trip charges.
Add your plan with confidence. You can cancel your plan anytime with 30 days’ notice and you will only be responsible for payment for the months you are on the plan.

Q. What does Surge Protection do?

A. It covers your electronics and electric appliances that are inside your home and valued at $100 or more if they are damaged by an electrical surge.

Q. Is this a lightning protection system?

A. Surge Protection doesn’t prevent lightning surges, but it does provide repair and/or reimbursement protection for your covered electronics and electric appliances at your home should lightning damage them. It also covers surges that occur because of other events, such as appliance cycling and transformer problems.

Q. Does anything need to be installed in my home or on my meter?

A. No equipment is required. Surge Protection is a warranty plan to protect your household budget from unplanned expenses that may result from an electrical surge in your home.

Q. I rent my home. Can I enroll in Surge Protection?

Yes. Renters and homeowners are both eligible for Surge Protection.

Q: Are mobile phones covered?

A: If you are using the official charger that came with the phone and it is damaged by a surge while plugged in, you will be covered.

Q: How long do I have to notify your company about surge damage?

A: You must inform us and have all your required claim paperwork submitted within 30 days of the incident.

Q: How do I know if I’ve had damage from a surge?

A: You must hire your own service provider who is a certified electrician to determine if damage to your electronics was caused by a surge event.

Q: Does surge protection cover my electrical systems?

A: No. This plan does not cover your electrical systems. For more information as to what is and isn’t covered, please refer to your customer agreement.

Q: Are relatives’ or friends’ appliances (phones, game consoles, laptops, etc.) covered by this protection plan?

A: No. All damaged items must belong to you. The items also cannot be any rented items.

Q: Are all electrical products covered under this plan?

A: We will reimburse for repair or replacement of any electrical product that has a value of $100 or more.

Q: Are major appliances covered under this protection plan?

A: Yes. However, all damaged items must be located inside of your home. Outside appliances, such as pool filters and central air conditioners are not covered.

Oncourse Home Solutions